Quality Control Supervisor

Requisition ID
# of Openings
Product Line
Ready Mix

Why work for Lafarge?

We are looking for QC Supervisor for Ready Mix in Ottawa and the surrounding area. This is a great opportunity to be the leader of an awesome team. Our QC team is a group of very experienced and engaged technicians, who are willing to do the extra mile when needed. This role will allow you to use technical skills, organization, planning, as well as addressing day to day needs (technical details included in the job description). Excellent soft and communication skills are required for this position. This is a fast paced industry: multitasking, prioritization, delegation skills are fundamental. The compensation includes a competitive salary, benefit package, bonus based on performance, company vehicle, great opportunities forgrowth and professional development.


Plant view



Lafarge in Canada is proud to provide construction solutions in the buildings, infrastructure and industrial segments. These solutions are built with high performance products from our cement, aggregates, ready-mix concrete, asphalt and road construction, and concrete products divisions.  From the use of alternative materials and recycling to renewable energy, Lafarge's focus is to develop innovative products that can contribute toward sustainably constructed building solutions.  Lafarge takes personal growth and development to heart, and provides resources for our employees to take control of their own careers. Through our commitment to communities, to the health and safety of our employees and their families, or through the many volunteer hours of our employees, Lafarge demonstrates our care for people. If you want to work in an environment that values hard work, entrepreneurship, and collaborative teamwork, Lafarge is for you.   Building Better Cities is what we do. Come Build a Better Career with us!  More information can be found at .



Effective management of Product Quality Control and Quality Processes to ensure product performance, product cost management, effective reserve utilization and customer satisfaction



  • Implementation of Lafarge Safety Policies, and compliance with Government Legislation
  • Lead the implementation of  Job Hazard Analyses for QC tasks, develop and lead the implementation of hazard reduction plans
  • Execution and implementation of Lab/QC Safety Improvement Plans
  • Coordinate relevant safety training for all technicians supervised. Ensure that training for QC technicians is up to date and records of training is documented
  • Ensure that safety incident, near misses, and unsafe practices observed by RMX QC technicians are reported and uploaded to LafargeHolcim iCare
  • Act as a leader in H&S, with a specific focus on field safety talks
  • Identify gaps and support the development of improvement action plans


Concrete Mix Management and Performance:

  • Development, management and optimization of LafargeHolcim Standard and VAP Mix Designs, including special and value added products, in compliance with relevant codes, standards and specifications
  • Work with plant operations to ensure accurate batching and quality using tools such as batch accuracy reports, standard deviation and coefficient of variation
  • Establish, monitor and communicate RMX KPI performance with key stakeholders as required. Investigate variances from targets and establish corrective actions as required
  • Manage and lead quality incident Investigation process, troubleshooting and corrective actions. Implement a case-studies database. Keep Quality Incident Record (QIR) database updated
  • Work with Regional Technical Performance team to review of all project specifications; Recommendation of appropriate mix designs and proposal of VAP alternatives in support of marketing/sales initiatives, and in compliance with relevant codes, standards and specifications
  • Work with Regional Technical Performance team for preparation and submission of Mix Design Documentation requested by Customers in Accordance with Lafarge Policy
  • Work with Regional Technical Performance team for mixes uploads to Quadrel and SAP, including the Required GL and sales category codes for pricing, Production/Shipping and BI/KPI reporting
  • Follow up and ensure that targets for test sampling frequency are met and quality results is uploaded to Quadrel


Quality management & certifications

  • Lead Quality Audits, including the development and implementation of action plans for quality improvement
  • Lead plants certifications preparation and audits for RMX plants
  • Support the preparation and submission of LEED documentation
  • Prepare statistical analyses of plant operation performance, and lead investigative efforts to identify root causes and implement corrective actions
  • Support Regional Technical Performance teams, Production/Shipping and KPI Reporting


Technical Support:

  • Perform quality audits, develop action plans for quality improvement and monitor progress of implementation
  • Prepare statistical analyses of Plant Operation Performance, and lead investigative efforts to identify Root Causes and implement corrective actions
  • Provide expert customer support – field sales support and Quality Incident Investigation and Resolution
  • Develop, standardize and implement quality plans and processes
  • Promote Lafarge VAP products to the specifying community in partnership with the VAP rep
  • Identify VAP opportunities, potential innovation and product improvement for customers and job sites
  • Support development of operation plan, operational practices and review



  • Hire, train, evaluate and develop Quality Control Technicians
  • Coach and mentor direct reports in accordance with Lafarge Performance Evaluation system
  • Manage daily activities of technical staff (Quality Technicians) – Monitoring of raw materials and consistency, strategic sampling plans, plant and site based testing activities, product support, product troubleshooting


Financial Accountability

  • Manage local lab budgets and financial reviews as required
  • Minimize potential cost of quality claims
  • Ensure efficient utilization of resources provided, and optimize costs where practical and possible





Relationships with Other Jobs:



Liaison with Operational and Sales Staff

  • Communication of product performance and identification of improvement opportunities
  • Root Cause Analysis and reporting of Product Quality Incidents
  • Support strategies for commercial and operational plans
  • Troubleshooting/customer service
  • VAP mix design, implementation and launch
  • Mix cost evolution


Liaison with Regional and Market Area QA, Land Group

  • Quality Safety Initiatives
  • New Product Innovation
  • Planning and Optimization
  • Development and Implementation of Quality Program



Specific Accountabilities:


  • Safety
  • Product Performance
  • Customer Service/Support
  • Product Quality Control and Performance
  • Troubleshooting
  • Cost Management
  • Quality Policies and Training


  • Minimum 2 year College Diploma in Civil Engineering Technology - C.Tech. or C.E.T. Designation
  • 5 years of experience in Ready Mix
  • University Degree in Engineering - eligibility for P.Eng. Designation


Pre-employment medical including drug & alcohol testing and a criminal record check may be required.


As the world leader in the building materials industry, LafargeHolcim Ltd and its subsidiaries have the assets necessary to meet the building and design challenges of today’s increasing urbanization.  Globally, LafargeHolcim has 115,000 employees, a well-balanced local presence in 90 countries and combined net sales of CHF 33 billion (EUR 27 billion) in 2014. With the most innovative cement, concrete, and aggregates solutions, strong R&D and a commitment to health, safety, and sustainability, LafargeHolcim has the building solutions to meet customers’ needs, from the individual homebuilder to the largest and most complex project.  We are committed to drive sustainable solutions for better building and infrastructure while contributing to a higher quality of life.  We are positioned to deliver on this commitment.


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