LafargeHolcim

  • Sales Assistant

    Job Locations CA-BC-Surrey
    Requisition ID
    2018-4391
    # of Openings
    1
    Category
    Sales
    Product Line
    Ready Mix
    Travel
    10%
  • Why work for Lafarge?

    Lafarge in Canada is proud to provide construction solutions in the buildings, infrastructure and industrial segments. These solutions are built with high performance products from our cement, aggregates, ready-mix concrete, asphalt and road construction, and concrete products divisions.  From the use of alternative materials and recycling to renewable energy, Lafarge's focus is to develop innovative products that can contribute toward sustainably constructed building solutions.  Lafarge takes personal growth and development to heart, and provides resources for our employees to take control of their own careers. Through our commitment to communities, to the health and safety of our employees and their families, or through the many volunteer hours of our employees, Lafarge demonstrates our care for people. If you want to work in an environment that values hard work, entrepreneurship, and collaborative teamwork, Lafarge is for you.   Building Better Cities is what we do. Come Build a Better Career with us!  More information can be found at www.lafarge.ca/careers .

    Overview

    Reporting to the primary to Sales Manager of GVA Ready Mix, the incumbent follows the GVA team’s commitment to safety excellence, drive to be the employer of choice, focus on industry leading service and solutions.  The Sales Assistant is responsible for organizing upcoming bids and analyzing ongoing projects and communicating with Customers, Sales, Finance, Operation and Equs.

     

    The Sales Assistant connects the daily sales, finance and operation functions between Lafarge RMX and Equs. They help to promote Lafarge Ready Mix concrete products, Equs Floor solutions and services through daily emails and phone calls with small customers. The Sales Assistant must also work closely with Safety, Customer Care and Logistics Centre, Production, Quality Control, Credit and other product lines to drive the implementation of the Company’s One Lafarge Strategy.

    Responsibilities

    • Promotes a positive safety culture through leadership by example; performs all work activities following all relevant safety policies and procedures.
    • Drives revenue through increased sales and solution selling to optimize opportunities to small customers in SFD and wood frame apartments segment.
    • Promotes solution-based selling to develop new customer relationships and be proactive in understanding customer needs.
    • Maintains a strong grasp of all competitors’ products, actions, prices and strategy.
    • Coordinates RMX sales and Equs services with other Lafarge divisions
    • Review and understand project specification
    • Efficiently and accurately produce Equs quotation by use of computer software such as Frontline.
    • Inspect daily sales report timely and work with billing coordinator to ensure accuracy.
    • Attends and proactively participates in monthly finance and sales meetings.
    • Attends and proactively reports in weekly meeting with sales manager
    • Attends meetings and travels with sales reps, sales manager or Equs general manager
    • Presents RMX and Sales progress report to managers as required
    • Develops monthly backlog, pending report, customer pipeline, sales and revenue forecasts
    • Develops and implement process to meet monthly AR targets and track holdbacks.
    • Develops and implement process to track cost and revenue
    • Develops Qlikview reports for each plant manager applicable to their workforce
    • Complete incident tracker for cost related incidents
    • Complete incident management process to ensure accountability, incident follow-up and closure
    • Works with CCAs to ensure appropriate product use and promote extra products and services.
    • Works with CCLC and operations in planning for new projects by identifying speciality requirement.
    • Participates in local associations and partnerships to maintain and increase Lafarge presence in local areas and to promote values
    • Attends and supports customer events to present Lafarge interest.

    Results / Accountabilities:

    • Safe work environment meeting or exceeding annual targets.
    • Meet daily visits target and other SFE targets and requirements.
    • Meet sales objectives in assigned territory.
    • Maintain up-to-date sales information in computer software
    • Track and report on solution-based selling successes.
    • Increase Lafarge presence in marketplace
    • Maintains close relationship with customers and local market place.
    • Adherence to all internal control requirements.
    • Communicates/coordinates any changes to customer deliveries with customer care & logistics.
    • Identifies and shares recommendations for improvements.
    • Meets and seeks to exceed department Key Performance Indicators (KPIs).
    • Timely and accurate reports to support delivery, billing and sales activities.
    • Timely and accurate customer account management following LafargeHolcim policy

    Dimensions / Relationships with Others’ Jobs:

    • Interfaces closely with other sales team members, operations, productions, quality control, customer care & logistics, credit and finance departments.
    • Works closely with functional teams, i.e. H&S, Environment & PR, HR, LR, IT.
    • Directly reports to Sales Manager, GVA Ready-Mix
    • Annual Sales Volume: $ 10Mil
    • Annual Volumes: 25K M3

    Qualifications

    Education and Work Experience:

    • Bachelors Degree, Diploma, or an acceptable combination of education and work experience
    • Prior sales experience within industry considered a strong asset
    • Prior customer service experience considered a good asset
    • Demonstrated strong application user skills for MS Office Suite of products including Excel, Word, and PowerPoint at intermediate level
    • Experience using an ERP / E-One system preferred

    Knowledge and Skills:

    • Strong written and verbal communication skills with high degree of accuracy and attention to detail
    • Highly motivated, able to quickly build and maintain positive working relationships
    • Strong sales ability, can quickly understand customer needs and provide solutions
    • Demonstrated strong problem solving skills; a self-starter
    • Proven ability to multitask in a fast-paced environment
    • Strong time management skills essential
    • Independent thinker
    • Ability to negotiate skilfully in tough situations without damaging relationships
    • Ability to maintain composure in dealing with difficult situations; demonstrates positive customer service attitude

    Competencies:

    • Sales
    • Customer Focus
    • Conflict Management
    • Managing & Measuring Work
    • Motivating Others
    • Drive for Results
    • Listening
    • Composure

    LafargeHolcim

    Pre-employment medical including drug & alcohol testing and a criminal record check may be required.

    As the world leader in the building materials industry, LafargeHolcim Ltd and its subsidiaries have the assets necessary to meet the building and design challenges of today’s increasing urbanization.  Globally, LafargeHolcim has 115,000 employees, a well-balanced local presence in 90 countries and combined net sales of CHF 33 billion (EUR 27 billion) in 2014. With the most innovative cement, concrete, and aggregates solutions, strong R&D and a commitment to health, safety, and sustainability, LafargeHolcim has the building solutions to meet customers’ needs, from the individual homebuilder to the largest and most complex project.  We are committed to drive sustainable solutions for better building and infrastructure while contributing to a higher quality of life.  We are positioned to deliver on this commitment. 

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