Pay & Benefits Specialist - Direct Hire Contract Role

Job Locations CA-ON-Mississauga
Requisition ID
# of Openings
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Why work for Lafarge?

Lafarge in Canada is proud to provide construction solutions in the buildings, infrastructure and industrial segments. These solutions are built with high performance products from our cement, aggregates, ready-mix concrete, asphalt and road construction, and concrete products divisions.  From the use of alternative materials and recycling to renewable energy, Lafarge's focus is to develop innovative products that can contribute toward sustainably constructed building solutions.  Lafarge takes personal growth and development to heart, and provides resources for our employees to take control of their own careers. Through our commitment to communities, to the health and safety of our employees and their families, or through the many volunteer hours of our employees, Lafarge demonstrates our care for people. If you want to work in an environment that values hard work, entrepreneurship, and collaborative teamwork, Lafarge is for you.   Building Better Cities is what we do. Come Build a Better Career with us!  More information can be found at



This is a contract role, but has very high probability of going permanent.


The Pay & Benefits Specialist provides excellent customer service to employees, retirees, and vendors, responding in a professional and timely manner to phone and email inquiries. Responsibilities include the handling of employee level requests and changes as they relate to benefits, HR policies and payroll calculations and activities.


Key Responsibilities:


  • Respond to inquiries on a full range of HR and Payroll topics including benefits, policies, withholding amounts, and other similar employment-related topics
  • Promote the use of Workday and to employees and managers where appropriate
  • End to end processing of leaves of absence, and disability administration
  • Prioritize work to meet deadlines and document all activity related to employee cases
  • Participate on special projects as required
  • Demonstrate a commitment to communicating, improving and adhering to safety policies in all work environments and areas
  • Ensure compliance with internal control procedures - communicating problems in operations, unwarranted deviations from established standards, and violations of policy or law.




  • Prompt, courteous and accurate responses to inquiries
  • Timely resolution to escalated and/or sensitive employee issues
  • Daily targets, deadlines and commitments are met
  • Accurate data maintained in systems
  • Successful management of end to end disability leaves with vendor, employee and field HR
  • Service and processing standards are adhered to
  • The safety culture of Lafarge is enhanced by adhering to safety policies, taking ownership for ensuring a safe workplace, ensuring departmental representation on the Health & Safety Committee, and demonstrating support to organizational safety initiatives
  • Internal controls providing reasonable assurance of effective and efficient operations, including actions to prevent and detect fraud and protect Company resources.


Relationships with Others' Jobs:


  • mylife Manager and team
  • PSC and Workday team members
  • Country and Corporate HR employees
  • Lafarge employees and retirees



  • Undergraduate or College degree in Business, HR or related field, or equivalent experience
  • Professional HR/Payroll/Benefits designation, or willingness to obtain designation (i.e. CPA, CHRP, SHRP or CEBS)


Work Experience:

  • 3+ years experience in Customer Service, Human Resources/Canadian or US Benefit Administration or Canadian or US Payroll
  • Experience working with unionized and retired employees
  • Experience with benefit plan administration
  • Experience with payroll a definite asset


Knowledge and Skills:

  • Must be bilingual English and French with strong verbal and written skills in both languages - will be tested
  • Customer focused approach with excellent organization, interpersonal and communication skills
  • Excellent computer skills, including Microsoft Office
  • Good knowledge of HRIS or payroll system(s), and call center software a plus. Knowledge of Workday an asset
  • Good understanding of governmental legislation related to Human Resources and/or Payroll
  • Ability to work in a fast paced environment within a work team


Job Specific Competency Profile:

  • Customer Focus
  • Action Oriented
  • Personal Learning
  • Functional/Technical Skills
  • Time Management
  • Listening
  • Peer Relationship
  • Compassion


Pre-employment medical including drug & alcohol testing and a criminal record check may be required.


As the world leader in the building materials industry, LafargeHolcim Ltd and its subsidiaries have the assets necessary to meet the building and design challenges of today’s increasing urbanization.  Globally, LafargeHolcim has 115,000 employees, a well-balanced local presence in 90 countries and combined net sales of CHF 33 billion (EUR 27 billion) in 2014. With the most innovative cement, concrete, and aggregates solutions, strong R&D and a commitment to health, safety, and sustainability, LafargeHolcim has the building solutions to meet customers’ needs, from the individual homebuilder to the largest and most complex project.  We are committed to drive sustainable solutions for better building and infrastructure while contributing to a higher quality of life.  We are positioned to deliver on this commitment.


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