LafargeHolcim - HQ

  • Quality Manager

    Job Locations CA-ON-Sault Ste. Marie | CA-ON-North Bay
    Requisition ID
    # of Openings
    Quality Control
    Product Line
    Ready Mix
  • Why work for Lafarge?

    Lafarge in Canada is proud to provide construction solutions in the buildings, infrastructure and industrial segments. These solutions are built with high performance products from our cement, aggregates, ready-mix concrete, asphalt and road construction, and concrete products divisions.  From the use of alternative materials and recycling to renewable energy, Lafarge's focus is to develop innovative products that can contribute toward sustainably constructed building solutions.  Lafarge takes personal growth and development to heart, and provides resources for our employees to take control of their own careers. Through our commitment to communities, to the health and safety of our employees and their families, or through the many volunteer hours of our employees, Lafarge demonstrates our care for people. If you want to work in an environment that values hard work, entrepreneurship, and collaborative teamwork, Lafarge is for you.   Building Better Cities is what we do. Come Build a Better Career with us!  More information can be found at .



    Effective management of Quality Control and Quality Processes to ensure product performance, product cost management and customer satisfaction



    • Implementation of Lafarge Safety Policies, and Compliance with Government Legislation
    • Training and Orientation of all Direct and Departmental Staff
    • Completion of Job Hazard Analyses for QC Job Functions
    • Development and Implementation of Safety Improvement Plans


    Concrete Mix Management and Performance:

    • Development, Management and Optimization of Lafarge Standard and VAP Mix Designs, including Agilia, Agilia Screed, Artevia, Chronolia and Hydromedia, in compliance with relevant codes, standards and specifications
    • Work with plant operations to ensure accurate batching and quality using tools such as batch accuracy reports, Standard Deviation and Coefficient of Variation
    • Establish, monitor and communicate RMX KPI performance with key stakeholders as required – investigate variances from Plan and establish corrective actions as required
    • Manage and lead Quality incident Investigation process, troubleshooting and corrective actions.
    • Preparation and submission of LEED documentation
    • Launch Centralized contract review process with Regional Quality Performance team to review of all Project Specifications; Recommendation of Appropriate Mix Designs and Proposal of VAP Alternatives in Support of Marketing/Sales Initiatives, and in compliance with relevant codes, standards and specifications
    • Work with Regional Quality Performance teams for preparation and submission of Mix Design Documentation requested by Customers in Accordance with Lafarge Policy
    • Work with Regional Quality Performance teams for Item Uploads, including the Required Sales Category Codes for Pricing, Production/Shipping and KPI Reporting
    • Support and implement strategies for long product utilization, blended sand products, Aggneo and other alternative raw material at RMX plants.



    Cement and Technical Support:

    • Support cement team on troubleshooting and corrective actions to resolve cement technical issues.
    • Supports the knowledge of product performance of Lafarge and competitive cementitious products.
    • Supports long-term product development and performance improvement initiatives
    • Develop, support and lead synergies between cement and RMX to increase GUL utilization and other cement strategies in ECAN.


    Technical Support:

    • Perform Quality Audits, Develop Action Plans for Quality Improvement and Monitor Progress of Implementation
    • Prepare Statistical Analyses of Plant Operation Performance, and Lead Investigative Efforts to Identify Root Causes and Implement Corrective Actions
    • Provide Expert Customer Support – Field Sales Support and Quality Incident Investigation and Resolution
    • Develop, Standardize and Implement Quality Plans and Processes
    • Represent Lafarge as Required at Industry/Trade Associations and Technical Committees
    • Promote Lafarge VAP Products to the Specifying Community in partnership with the VAP rep.
    • Identify VAP opportunities, potential innovation and product improvement for customers and job sites.
    • Support development of operation plan, operational practices and review.
    • Benchmark Lafarge material performance vs. competitors to effectively market our products
    • Support mining projects with development of shotcrete mixes including delivery and underground support.


    Human Resources

    • Hire, Train and Develop Technical Staff within the Department/Product Lines for Promotion either within or outside QC
    • Create and Initiate Local Succession Planning
    • Manage Daily Activities of Technical Staff (Quality Supervisors, Quality Technicians) – Monitoring of Raw Materials and Consistency, Strategic Sampling Plans, Plant and Site Based Testing Activities, Product Support, Product Troubleshooting
    • Develop and Implement product performance Training for Sales and Operations staff
    • Additional training for internal and external customers as required


    Financial Accountability

    • Prepare and manage annual Budget and participate in monthly review process
    • Jointly with Regional Quality Performance Team development of RMX Mix Optimization process with monthly tracking and reporting
    • Implement and track quality incidents and cost of non quality
    • Represent Lafarge in appropriate industry organizations and Quality Standards Committees


    Lobby /Representation

    • Develop and Maintain effective relationships within the community
    • Represented Lafarge on industry decision making bodies such as the CSA, and RMCAO.



    Relationships with Other Jobs: Liaison with Operational, Sales and VAP Staff

    • Establishment of Product Performance Goals and Objectives ensuring alignment across functions
    • Develop yearly quality plan, to include material optimization targets, product development and long term product plans
    • Maximize utilization of Long and alternative Aggregate products in RMIX
    • Root Cause Analysis and Reporting of Product Quality Incidents
    • Operational Batching Consistency
    • Target vs. Actual reviews
    • Moisture probe usage and Moisture Compensation
    • VAP product consulting, Mix Design
    • Troubleshooting/Customer Service


    Liaison with Regional QA, Development, Marketing and Manufacturing Groups

    • Quality Safety Initiatives
    • Development and Implementation of Quality Strategies
    • Mix Design Optimization
    • Liaise with Regional Quality Performance teams
    • Support and Implement Cement and Aggregate strategies for RMIX
    • New Product Innovation
    • Innovation Product Launches
    • Succession Planning
    • VAP Mix Design, Implementation and Launch




    • This position currently has 2 direct reports overseeing a staff of 5
    • Up to 60% travel within Eastern Canada
    • 17 Sites, 220K m3/year
    • $48M Revenue

    Specific Accountabilities:

    • Safety
    • Product Performance
    • Mix Design and Optimization
    • Customer Service/Support
    • Product and Raw Material Quality Control and Performance
    • Troubleshooting
    • Cost Management
    • Quality Policies and Training


    • Minimum 3 year College Diploma in Civil Engineering Technology with 10 years of related experience, CET Designation
    • University Degree in Engineering preferred with 8 years related experience, P. Eng. License
    • Strong problem solving and analytical skills
    • Excellent people management skills; ability to develop effective internal and external relations
    • Disciplined and process-oriented
    • Strong computer skills and ability to quickly learn and use new software
    • Strong communication skills, both oral and written
    • Self motivated


    Why work for us?


    Working for Lafarge offers a wide variety of career opportunities that utilize your abilities and skills to contribute to a better world. In addition to local and global developmental opportunities, we provide employees with competitive compensation, a comprehensive benefits plan, a health & wellness program with financial incentives, an extensive global e-learning platform and much more!  More information can be found at:

    We thank you for your interest.  Only candidates selected for an interview will be contacted.  Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.



    Lafarge Canada Inc. welcomes and encourages applications from people with disabilities. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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