LafargeHolcim - HQ

  • Plant Manager, Surrey

    Job Locations CA-BC-Surrey
    Requisition ID
    # of Openings
    Product Line
    Ready Mix
  • Why work for Lafarge?

    Lafarge in Canada is proud to provide construction solutions in the buildings, infrastructure and industrial segments. These solutions are built with high performance products from our cement, aggregates, ready-mix concrete, asphalt and road construction, and concrete products divisions.  From the use of alternative materials and recycling to renewable energy, Lafarge's focus is to develop innovative products that can contribute toward sustainably constructed building solutions.  Lafarge takes personal growth and development to heart, and provides resources for our employees to take control of their own careers. Through our commitment to communities, to the health and safety of our employees and their families, or through the many volunteer hours of our employees, Lafarge demonstrates our care for people. If you want to work in an environment that values hard work, entrepreneurship, and collaborative teamwork, Lafarge is for you.   Building Better Cities is what we do. Come Build a Better Career with us!  More information can be found at .


    Reporting to the Operations Manager, the Plant Manager is responsible for driving operations in the Surrey Ready Mix Plant increasing the efficiencies while managing a safe work environment, union relations and ensuring the production facility meets profitability targets.


     Position Summary:

    The Plant Manager provides direction for the safe, quality assured, environmentally-friendly, reliable and cost effective delivery of Lafarge’s products to customers. The Plant Manager must also work closely with the CCLC, Production, Maintenance departments and other teams to drive the implementation of the Company's One Lafarge strategy.


    • Promotes a positive safety culture through leadership by example; performs all work activities following all relevant safety policies and procedures.
    • Responsible for meeting efficiency targets related to the production of delivery of product, including the coordination of delivery, production, maintenance, site work, and maximum utilization of equipment, personnel and subcontractors related to concrete operations.
    • Ensures all efficiency targets related to production and quality are met
    • Ensures controls and monitoring of raw inventory to meet budget and operational requirements
    • By partnering with customer care & logistics centre, ensures daily planning and scheduling of product delivery in order to meet and exceed customer expectations.
    • Aligns business practices with Customer Care & Logistics Center to ensure consistency within GVA market.
    • Maintains regular contact to improve coordination between customer care &logistics, production, quality control, sales, service and operations.
    • Ensures the Customer Care experience meets the standards set out by the Customer Care program.
    • Participates in local associations and partnerships to maintain and increase Lafarge presence in local area and to build sales.
    • Endures all Lafarge environment processes and policies are in place and comply with all municipal regulations.
    • Maintains and improves community relations with key stakeholders and municipalities.
    • Drives revenue through increased sales and solution selling by working with sales to optimize opportunities to maintain and grow customer base.
    • Ensures completion of monthly sales and revenue forecasts.
    • Responsible for implementing processes and monitoring results in order to meet all financial targets, including budgets, forecasts and profitability levels.
    • Ensures that processes and practices are in place to meet monthly accounts receivable targets.
    • Manages all aspects of employment relationship for employees including but not limited to recruitment and selection (with HR), performance management, training and development, and discipline if/when required.
    • Works closely with Human Resources and Labour Relations to promote employee engagement.

    Results / Accountabilities:

    • Safe work environment meeting or exceeding annual targets
    • Reduce delivery costs and maintain efficiency through the execution of optimization initiatives to meet KPI
    • Adherence to all internal control requirements
    • Supports driver management & collective agreement negotiations
    • Communicates/Coordinates any changes to customer deliveries with Sales organization
    • Identifies and shares opportunities to improve delivery schedules to minimize delivery times, delivery costs.
    • Sets and monitors department Key Performance Indicators (KPIs).
    • Timely and accurate reports to support sales, ready mix operations and distribution activities.
    • Accountable for accurate and timely entry and maintenance of data in order to support operations
    • Timely and accurate customer account management following standard operating procedures

    Dimensions / Relationships with Others’ Jobs:

    • Interfaces closely with Sales,Operations Manager, and Customer Care & Logistics Manager Plantand their teams.
    • Works closely with functional teams, i.e. H&S, Environment & PR, HR, LR, IT
    • Directly reports to Operations Manager, GVA Ready Mix
    • Provides management and supervision of approximately 20 unionized ready mix drivers, plant operators and other associated positions


    Education and Work Experience:

    • Bachelors Degree in Business, Engineering or related field.
    • Minimum of 5 years of management/supervisory experience
    • Experience in concrete ready mix
    • Prior field sales experience and/or experience in distribution an asset
    • Customer service experience preferred
    • Supervisor experience in a unionized environment an asset
    • Demonstrated strong application user skills for MS Office Suite of products including Excel, Word, and PowerPoint at intermediate level
    • Experience using an ERP / SAP / E-One system preferred
    • Minimum 2 years Commercial experience

    Knowledge and Skills:

    • Strong written and verbal communication skills with high degree of accuracy and attention to detail
    • Demonstrated strong problem solving skills; a self-starter
    • Proven ability to multitask in a fast-paced environment
    • Strong time management skills essential
    • Independent thinker
    • Ability to negotiate skillfully in tough situations without damaging relationships
    • Highly motivated, able to quickly build and maintain positive working relationships
    • Ability to maintain composure in dealing with difficult situations; demonstrates positive customer service attitude


    • Leading Change
    • Leading People
    • Customer Focus
    • Conflict Management
    • Developing Direct Reports & Others
    • Managing & Measuring Work
    • Motivating Others
    • Drive for Results
    • Listening


    Pre-employment medical including drug & alcohol testing and a criminal record check may be required.

    As the world leader in the building materials industry, LafargeHolcim Ltd and its subsidiaries have the assets necessary to meet the building and design challenges of today’s increasing urbanization.  Globally, LafargeHolcim has 115,000 employees, a well-balanced local presence in 90 countries and combined net sales of CHF 33 billion (EUR 27 billion) in 2014. With the most innovative cement, concrete, and aggregates solutions, strong R&D and a commitment to health, safety, and sustainability, LafargeHolcim has the building solutions to meet customers’ needs, from the individual homebuilder to the largest and most complex project.  We are committed to drive sustainable solutions for better building and infrastructure while contributing to a higher quality of life.  We are positioned to deliver on this commitment. 


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